Frequently asked questions
FAQs: Your Questions, Answered
Got questions? We've got answers to help you feel confident and secure.
What is cybersecurity, and why does my business need it?
Cybersecurity protects your business from hackers, viruses, and other digital threats. It’s essential because even small businesses are targets for cyberattacks. We help you stay safe, so you can focus on growing your business.
How do I know if my business is vulnerable to cyber threats?
If you’re not sure, chances are there are gaps in your security. Our cyber assessment will show where your business stands and how we can help fill the gaps.
What should I do if my business is hacked?
First, don’t panic. Disconnect affected systems and contact us immediately. We’ll guide you through the recovery process, secure your data, and put safeguards in place to prevent future attacks.
What makes WeTech Solutions different from other IT providers?
We keep IT simple, proactive, and tailored to your needs. No jargon, no hidden fees—just common-sense solutions that give you peace of mind.
How can I protect my employees from phishing and other scams?
Protecting your employees from phishing and scams starts with a few simple but effective steps:
Educate Your Team: Teach your employees how to spot suspicious emails, like ones with unexpected attachments, urgent language, or unfamiliar senders. Regular reminders help keep everyone alert.
Use Strong Spam Filters: Ensure your email system has spam filters in place to catch phishing attempts and other harmful emails before they reach your inbox.
Verify Before Clicking: Encourage employees to double-check links and email senders by hovering over the link or verifying with the sender directly if something seems off.
Enable Multi-Factor Authentication (MFA): Adding an extra layer of security ensures that even if login credentials are compromised, attackers won’t have easy access.
Have a Clear Reporting Process: Make it easy for employees to report suspicious emails. Quick action can prevent one mistake from turning into a larger issue.
By following these steps, your team can become your first line of defense against scams. And remember—regular training and strong technical safeguards can make a huge difference.
What is a Technology Business Review, and how can it help my business?
Our Technology Business Review is a comprehensive check-up of your IT systems. We identify opportunities to improve efficiency, reduce costs, and strengthen your security—all in plain language.
How much do your services cost?
We offer flexible pricing based on your needs. Contact us for a customized quote, and we’ll make sure you get the best value without surprises.
Can WeTech Solutions support remote work setups?
Absolutely! From secure VPNs to cloud solutions, we’ll ensure your team can work safely and efficiently from anywhere.
What should I do to prepare for a disaster like a system failure or data loss?
Preparation is key. We’ll help you set up a solid Backup and Disaster Recovery plan so you can bounce back quickly, minimizing downtime and data loss.
How do I know if my business is prepared for a cyberattack?
The best way to know if your business is prepared is to evaluate a few key areas:
Do You Have a Backup and Recovery Plan?
If your data is compromised, can you restore it quickly to minimize downtime? A solid backup plan is essential.
Are Your Systems Regularly Updated?
Keeping software up to date helps protect against known vulnerabilities.
Do Your Employees Know How to Spot a Threat?
A trained team is one of your strongest defenses against phishing and other scams.
Is Your Network Secure?
Using firewalls, secure Wi-Fi, and multi-factor authentication ensures only authorized people can access your systems.
Have You Tested Your Defenses?
Running a vulnerability scan or simulated attack can reveal weak points before an actual cyberattack occurs.
If you’re unsure about any of these areas, it’s time to take action. A little preparation now can save you a lot of stress later.
Secure Your Systems Today
Protect your business from cyber threats with tailored solutions from WeTech Solutions. Our expert consultants are ready to safeguard your IT infrastructure.